Client Testimonials

Client Testimonials

Client satisfaction is TNE’s ultimate goal. Our client testimonials reflect the quality of our work and our commitment to each client’s success. Our clients listed below will be more than happy to give their opinion of how well we perform our job. Please feel free to make contact with them.

Rando & Associates

I really like the way that the company has become innovative in its pricing approach. We selected a package to suit our needs and the service that has come with that has been excellent. As an example, I was recently overseas (with a time difference of 13 hours) and I was still able to get in contact with Ash who fixed the problem immediately.

Mark Rando
Director
BHR Papalia

TNE (Total Network Engineering) have been our IT partner for approximately 20 years. During that time, we have been provided with outstanding service in building new systems and maintaining existing equipment. Our accounting business relies heavily upon our computer system running reliably all the time. That includes out of normal office hours, and at no time has the crew at TNE ever been unavailable to sort out a problem. Issues are sorted out promptly and with minimal down time to us. We have no hesitation in recommending TNE as providers of high quality IT solutions.

Brian Hotker
Director
Stocker Preston

Choosing a company in the IT field can be a very daunting task. When you engage Total Network Engineering your worries are over. We have used their services for over 10 years and I’ve continually been impressed with their expertise, professionalism and the commitment and dedication they show on every project. They work like it was their own company.

Ken Preston
Managing Director
Bunbury Regional Entertainment Centre

Total Network Engineering have been our technology provider for more than 16 years. We have come to rely on them to the point where we consider them integral to our business and a partner in our success. During this time, we have upgraded our entire computer network several times, always with their advice. We run several large independent software programmes associated with the hiring of venue space, Booking and ticketing for shows as well as acting as a ticketing Agent. We also run Accounting Software and several Data Base Management Programmes. Our platform consists of 2 Servers with 20 work stations attached as well as wireless solutions. TNE are the first people we go to for advice and have always been there for us when needed, and we would highly recommend them to anyone seeking their services. They are efficient, helpful and, above all else, timely in their support.

Noel Cavanagh
Financial Administrator
Thompson Surveying

When Thompson Surveying Consultants need to update their IT and computer needs they did what all businesses do and looked around for not only the best system but also the best all round service. Ash and Jamie of Total Network Engineering not only came and met with us regarding our needs to design the best package to suit our requirements but also being local provide the IT support that a small business needs. Thompson Surveying Consultants are happy to recommend the guys to any business looking to upgrade, the all-round package you get when you deal with TNE is second to none.

Paul Skippings
Partner
KGL Accountants

I have been employed by KGL since January 2007 in the role of Business Manager. During this time, we have used Total Network Engineering (TNE) to provide our IT support. Initially we had our own “in house” IT staff member and TNE provided support on an ad hoc basis. In 2008 we with the help and advice from TNE we purchased a new server. Their understanding of our environment and requirements made our decision a relatively easy one. We were grateful that they were able to accommodate our needs and they worked over the Christmas break to install our server with resulted in a minimum of down time for our firm. Since then, the support they have provided has been more than satisfactory. By contracting TNE to provide our IT support, we have freed up capacity within our firm and have not had to spend time trying to keep up with technology in a fast-growing computer industry. Their understanding of our business enables them to recommend the appropriate product first time. They have a friendly helpful team and provide support on a timely basis. Their knowledge and support has certainly made my role with in KGL a whole lot easier.

Sharon Sutherland
Business Manager
Catholic Diocese of Bunbury

TNE have been a long-standing ICT partner with the Bunbury Catholic Diocese, providing advice and support on network, hardware and information security solutions. We are pleased with the reliability of our systems and the controls implemented to maintain data integrity. Paul, Ash and Jamie always provide a professional, responsive and friendly service to the Diocese.

John F Ogilvie
Financial Administrator
Ford & Doonan

The team from Total Network Engineering were very helpful throughout our whole project. Their service was impeccable and made what seemed to be a daunting task, simple for our business. We had minimal downtime on server installation and everything has been running smoothly since. I will definitely be recommending TNE to local businesses.

Jeremy Doble
Manager
HB Financial Services

We have no hesitations in recommending TNE for your IT requirements. Initially as a business we were floundering in keeping up with all the changes that come with computers and technology. Since creating a partnership, they have been a very positive influence on our business and very supportive as our requirements have grown. The network administration, support and troubleshooting abilities they provide ensure minimum disruption to our business. We are kept fully informed in the ever changing environment of IT and they are very proactive in meeting our ongoing requirements.

Murray Bassett
Director
C&C Conveyancing

We engaged the services of TNE 6 years ago. After years of being provided with a haphazard and piecemeal approach to our IT needs by other IT Technicians we were left with an inefficient and unreliable system. TNE were able to completely update and standardise our IT system in a cost-effective manner with very little downtime or disruption to our business. Their knowledge, technical expertise and genuine honesty and integrity has been critical in allowing C&C Conveyancing to navigate and implement key technological changes that are occurring in our industry currently. The team at TNE are also responsible for all our backup and technical support. Their reliable and efficient management of our IT requirements has reduced our downtime due to technological issues to almost nil, enabling us to focus on the important job of running our business. If we do come across any problems or issues Ash & Jamie are always available and on hand with advice and a quick solution, most of the time they pick up any changes or problems before we are even aware of them. We at C&C Conveyancing would have no hesitation is recommending the team at TNE to any business or individual looking for a professional and quality driven IT provider.

Rebecca Hardstaff
Office Manager
Kroon Legal

Total Network Engineering have been our IT support since 2009. They have supplied, installed and maintained our computer systems and provide secure off-site back-up management. Ash and Jamie have always responded quickly whenever we have needed assistance. They are professional and friendly at all times. They also work closely with the suppliers of the various software products we use to ensure that our software always runs smoothly. In 2016 they installed a new computer system, replacing the one they installed in 2009. The transfer was smooth and there was minimal disruption to our business. They provide excellent service and technical support, so I have no hesitation in recommending TNE for your IT requirements.

Wendy Taylor
Office Manager
Stocker Preston

Stocker Preston offices had serious IT issues from a computer network put together by various non-professionals (but who called themselves 'professionals'). Our introduction to TNE 17 years ago changed all that for the better and exceeded our expectations, particularly with the speed in which we accomplished our goal for a fast, efficient computer network now connecting 5 offices across the South West of WA. We have enjoyed an extremely professional relationship with TNE. Ash and his team have the ability to cut through the predictable politics of introducing systems and procedures in the ever-changing IT environment, keep everyone happy and deliver the expected result. I would have no hesitation in recommending TNE for all your business and personal computing requirements.

Sue Turner
Corporate Administration Manager

CONTACT DETAILS

If you are interested in working with us then please drop us a line, we would love to hear from you.

Call Today

1300 425 513

Email us

info@totalnetwork.com.au

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Unit 2, 2 Victoria Street, Bunbury WA 6230

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