Managed Services

Managed IT Services

Managed Services

24/7 day-to-day monitoring and maintenance of your business network

Monthly Maintenance

scheduled monthly maintenance

Remote Backup

secure and automated back-up of your network environment

TNE’s Managed IT Services include:

  • Fixed pricing for 24/7 IT support
  • Network Monitoring Systems to track the health of your network, providing real time analysis of system data and sending out an alert as soon as any errors occur.
  • Single point of contact service desk with a goal of first contact resolution
  • 24 Hour Emergency Coverage on our premium managed services plan
  • Server & Desktop Management
  • Network & Communications Management
  • Daily Backup Checks and Alerts
  • Monthly Performance Report / Health Status

Key benefits:

  • Project management
  • Technical expertise
  • Exceptional customer service
  • Cost-effective, as we offer fixed monthly pricing
  • Detailed reporting

At TNE, we tailor-make our managed IT services to suit the needs of your business. This means you can pick and choose the managed services that you require. For a fixed monthly cost, we offer a wide range of managed services, monthly maintenance services and remote back-up to keep your business fully covered and operational.


Please contact us as we would love to hear from you.


What are Managed Services?

Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the ad-hoc or on-demand outsourcing method where the service provider performs on-demand services and bills the customer as the work is performed.

IT Managed Services Provider in the South West & Perth

Using the ad-hoc model, the client is the entity that owns or has direct oversight of the organisation or system being managed whereas implementing Managed Services, the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.