Managed IT Services
TNE’s Managed IT Services include:
At TNE, we tailor-make our managed IT services to suit the needs of your business. This means you can pick and choose the managed services that you require. For a fixed monthly cost, we offer a wide range of managed services, monthly maintenance services and remote back-up to keep your business fully covered and operational.
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What are Managed Services?
Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the ad-hoc or on-demand outsourcing method where the service provider performs on-demand services and bills the customer as the work is performed.
IT Managed Services Provider in the South West & Perth
Using the ad-hoc model, the client is the entity that owns or has direct oversight of the organisation or system being managed whereas implementing Managed Services, the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.